Privacy Policy

S.J. Têxteis, S.A. is a company dedicated to the manufacture of garments, both in series production and made-to-measure, as well as their retail and wholesale commercialization, import and export. As part of its activities, including its digital presence, the company needs to process the personal data of individuals who use our website.

This Privacy Policy aims to explain how S.J. Têxteis, S.A. collects and uses the personal information of its clients and visitors, as well as to inform them about the rights established under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data, hereinafter referred to as the General Data Protection Regulation (GDPR).

We therefore recommend that all clients and visitors of the S.J. Têxteis, S.A. website carefully read this policy and ensure they fully understand its terms before accessing or using any of our online services. If, after reading and fully understanding this Privacy Policy, you do not agree with our practices regarding the processing of personal data, you should immediately leave this website and discontinue any use of our services.

1 – WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

The entity responsible for processing your personal data and for managing this website and Privacy Policy is:

S.J. Têxteis, S.A.
Tax Identification Number (NIPC): 502 326 123
Address: Rua Jorge Faria Torres, Nº 66, 4905-513 Mujães, Portugal
Email: sjtexteis@sjtexteis.pt

This means that we regulate and are responsible for the processing and protection of your personal data.

2 – WHAT PERSONAL DATA DO WE COLLECT?

S.J. Têxteis, S.A. only collects personal data that is necessary to provide the best possible service, ensuring transparency and applying best practices in the field of data security and personal data protection. Your data is processed depending on the purposes for which it is collected.

Accordingly, S.J. Têxteis, S.A. processes several categories of personal data:

a) Identification data (for example, your name, surname, language, country from which you interact with us, contact details, etc.);

b) Your computer’s Internet Protocol (IP address), connection data, geolocation and/or browsing data (for example, if you interact with us via your mobile device);

c) Commercial information.

3 – WHY DO WE PROCESS YOUR PERSONAL DATA?

a) To manage your registration as a user of our website
If you decide to become a registered user of our website, we will need to process your data in order to identify you as a user and provide you access to the different functionalities, products and services available to registered users.

b) For the development, compliance and execution of the purchase contract concluded through the website
This includes:

• Managing the payment of products you purchase, regardless of the payment method used;
• Activating mechanisms to prevent and detect unauthorized use of the website (for example during the purchase or return process), and to prevent potential fraud against you and/or us;
• Managing returns or exchanges after purchase and handling requests regarding product availability or reservations through the platform;
• Issuing invoices and making receipts and invoices available for purchases made through the website.

c) For marketing purposes
With your authorization, we may send you emails about our brand, new products and other updates.

d) Analysis of functionality and quality to improve our services
If you access our website, we may process your browsing data for analytical and statistical purposes, in order to understand how users interact with our website and improve our services.

4 – WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The legal basis for S.J. Têxteis to process your personal data may include:

a) Website usage terms

Processing your data is necessary to comply with the terms governing the use of our website. For example, to register as a user of our website, we need to process your personal data.

b) Performance of a purchase contract

Processing your personal data may also be necessary for the execution of a purchase contract between you and us. The processing we carry out is based on your explicit consent.

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, you consent to our collecting and using it solely for those specific, explicit and legitimate purposes.

If we request your personal information for a secondary purpose, such as marketing, we will either ask directly for your consent or provide you with the opportunity to refuse.

c) Legitimate interest

We consider that we have a legitimate interest in analyzing the functionality of our website, as this processing is beneficial for both parties, allowing us to improve the user experience and offer higher-quality services.

5 – HOW LONG DO WE RETAIN YOUR DATA?

We only retain your personal data for the period strictly necessary to fulfill the purposes identified above, within the legal limits. Once the defined retention period has expired, we commit to deleting, destroying or anonymizing your personal data.

Even after processing your data for the time strictly necessary for the identified purposes, we may retain it securely for the period during which legal responsibilities related to the processing may arise, in accordance with applicable legislation. Once the applicable limitation periods expire, the personal data will be deleted.

6 – WITH WHOM DO WE SHARE YOUR DATA?

In certain cases, we may disclose your personal data, strictly when necessary, to entities that provide services related to:

• logistics
• transport and delivery
• financial institutions
• marketing activities

If your personal data needs to be shared with entities located outside the European Economic Area (EEA), we ensure that they are obliged to comply with European legislation regarding personal data protection.

Under no circumstances do we share your personal data with other companies or brands for commercial purposes.

7 – WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

As a data subject, you have the following rights regarding personal data protection:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object
• Right not to be subject to automated decision-making

If you have provided consent for the processing of your personal data, you may withdraw it at any time.

To exercise any of these rights, please submit your request via email to:

sjtexteis@sjtexteis.pt

We will carefully review your request, assessing its legitimacy and relevance, and will respond in due time. If necessary, you may also lodge a complaint with the Portuguese Data Protection Authority (CNPD – Comissão Nacional de Proteção de Dados).

8 – COOKIES

Our website uses cookies to improve performance and your browsing experience by increasing response speed and efficiency and eliminating the need to repeatedly enter the same information.

Cookies help our website recognize your device the next time you visit and are essential for its proper functioning.

The cookies we use do not collect personal information that allows us to identify you. They only store general information such as how and where you access our website and how you use it.

Cookies only retain information related to your preferences as a user. We never store sensitive information such as passwords or credit/debit card details.

9 – CAN WE CHANGE THE PRIVACY POLICY?

We reserve the right to modify this Privacy Policy at any time, so we recommend that you review it regularly.

Changes and clarifications take effect immediately after being published on the website. If we make changes to this Privacy Policy, we will notify you of the update so that you are aware of what information we collect, how we use it, and under what circumstances, if applicable, we use and/or disclose it.